As a last resort to fixing system issues on your HP laptop, you might consider bringing it back to its factory settings. Well, if that’s the case, then you would be glad you found this article. We will teach you how to factory reset an HP laptop running Windows 10. One of the methods will guide you through the steps needed when you cannot boot into your system normally. The other option will teach you how to reset your laptop when you can’t successfully log into it.
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@den458, I have done clean Window 10 installs on my Stream 11, I deleted all the partitions in this screen providing about 29 GB usable space on the eMMC drive and then I let Windows partition it up however it wants. I usually had about 19 GB available after the installation on the C: drive. If the restore flash takes it back to 8 - not 8.1 and that was the original OS you then cannot upgrade to 10 - upgrade is from 8.1. The better alternative is to find out what is occupying the drive space. Have you checked disk cleanup - clean up system files button.
Method 1: Using Windows Settings to Factory Reset your HP Laptop
You can go to Windows Settings to factory reset your laptop. Of course, you will only be able to use this method when you can normally boot into your system. That said, here are the steps you must follow:
- On your keyboard, press Windows Key+S.
- Type “reset this PC” (no quotes), then press Enter.
- Go to the right pane, then select Get Started.
- You can choose to keep your files or remove everything.
- Click Keep My Files when you want to retain your personal files, apps, and customizations
- Click Next, then select Reset. Your operating system will be re-installed, and your computer will restart.
- You can select Remove Everything when you prefer getting rid of all your personal files, apps, and customization settings.
- You can opt to remove all the files from all your drives or just the drive where Windows is installed.
- You have the option to just remove your files or to delete them while cleaning the drive.
- Once you click Reset, the process will start. It may take a while for it to complete.
Method 2: Using Windows Recovery Environment to Factory Reset your HP Laptop
If you can’t normally boot into your HP laptop, you can use Windows Recovery Environment to factory reset your device. You can do that by following the instructions below:
- Turn off your HP laptop.
- Disconnect all external devices (printers, USB drives, etc.) from your computer.
- Remove all recently added internal hardware.
- Press the Power button to switch your HP laptop on.
- Once your unit starts booting, immediately press the F11 key. Repeatedly press it until you see the Choose an Option screen.
- Select Troubleshoot.
- Choose Reset this PC.
- You can either opt to keep your files or to remove everything.
- Select Keep My Files when you want to retain your data. Once you click Reset, your operating system will be reinstalled. The process may take a while.
- Choose Remove Everything when you want to remove all your personal files.
- You can opt to remove everything solely on the drive where your operating system is installed. On the other hand, you can click All Drives when you do not want to retain any data.
- You can also fully clean the drive you selected or just remove your files.
- Click Reset.
Important Step after Factory Resetting your HP Laptop
Now that you have restored your HP laptop to its factory settings, the next thing you must do is ensure that you have the latest drivers for your operating system. You can manually update your drivers or automate the process, using a trusted tool like Auslogics Driver Updater. If you are not computer savvy, we recommend choosing the latter. After all, manually updating your drivers can be complicated, risky, and time-consuming. To give you an idea, let us show you the process.
- Press Windows Key+X on your keyboard. This should launch Device Manager.
- Now, you must go through all the drivers under every category. Make sure you expand the contents of each category to ensure that you won’t miss any drivers.
- Right-click the driver, then select Properties from the list.
- Go to the Driver tab, then click Update Driver.
- Choose the ‘Search automatically for updated driver software’ option.
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Unstable PC performance is often caused by outdated or corrupt drivers. Auslogics Driver Updater diagnoses driver issues and lets you update old drivers all at once or one at a time to get your PC running smoother
Auslogics Driver Updater is a product of Auslogics, certified Microsoft® Silver Application Developer
DOWNLOAD NOWYou might see this message:
“The best driver software for your device is already installed.”
If you see that notification, there is an additional process you must perform to ensure that all the correct drivers are installed on your computer. You must manually search for the latest driver versions on the manufacturer’s website. It is critical that you download the ones that are compatible with your system. If you happen to download the wrong drivers, you might cause more harm than good to your computer.
As we’ve mentioned, the process can get complicated and can consume a significant amount of your effort and time. So, why would you risk installing the incorrect drivers when you can choose the easy and safe option? When you opt for Auslogics Driver Updater, you won’t have to search for the necessary drivers for your computer. You won’t even have to update your drivers step by step. What’s more, this tool will effectively protect your PC from almost all the problems related to drivers.
By using Auslogics Driver Updater after factory resetting your HP laptop, you will see a significant improvement in the speed and performance of your computer. As a certified Microsoft Silver Application Developer, Auslogics only provides quality software that can meet the stringent expectations of any Windows users. Even if you are looking for something specific (like how to defrag drives).So, you can trust that Driver Updater has been proven to be safe and effective.
Have you tried the methods we shared in this article?
Share your experience in the comments below!
Overview for Windows 10 reset stuck
Windows 10 has the feature “Reset this PC”. When the PC isn’t running well, some people would like to choose to reset this PC. However, this operation is easy to fail. Many people complain that they meet the resetting this PC stuck at 1%, 24%, 62%, 64%, 66%, 99%, etc. error. This issue may be caused by hardware driver problem or messed up Windows installation.
When you encounter Windows 10 reset stuck or reset failed problem, do not be panic. You can force shut down the computer and restart it to see if it goes to the same screen. If yes, you can follow the following solutions to get it fixed.
How to fix Windows 10 reset stuck? (6 methods)
Solution 1. Wait for a couple of hours
When you meet Windows 10 factory reset stuck issue, the first option is to wait. Various factors can lead to temporary stuck. If you find that your hard drive LED indicator is still blinking, it means that the reset process is still running.
Some users have reported that the whole rest process can take several hours. You can just leave your computer running overnight to ensure the reset process finishes completely.
Solution 2. Disable the Internet connection
Your PC can get stuck while downloading certain updates after the reset. You can disable the Internet connection to fix the Windows 10 factory reset stuck at 1%, 24%, 62%, 64%, 66%, 99%, etc. issue. You can unplug the Ethernet cable from your computer or turn off your wireless router.
Solution 3. Change the BIOS settings
Sometimes certain BIOS features can interfere the system and lead to the Windows 10 system reset stuck problem. You can go to BIOS and do the following:
1. Disable Secure Boot.
2. Enable Legacy Boot.
3. Enable CSM if the option is available.
4. Enable USB boot.
5. Set bootable disc/USB drive as the first boot drive.
Save the changes and try to perform a factory reset again.
Solution 4. Run Startup Repair
1. Download Windows 10 installation files on a DVD or USB drive.
2. Enter BIOS and put the DVD or USB drive on the top of the boot order;
3. Once you get the chance to boot into Windows installation interface, choose Repair your Computer.
4. Then click Advanced Options > Click Troubleshoot and then click Start Repair.
Then you can follow the onscreen instructions and fix the Windows 10 reset stuck error then.
2. Enter BIOS and put the DVD or USB drive on the top of the boot order;
3. Once you get the chance to boot into Windows installation interface, choose Repair your Computer.
4. Then click Advanced Options > Click Troubleshoot and then click Start Repair.
Then you can follow the onscreen instructions and fix the Windows 10 reset stuck error then.
Solution 5. Restore from image backup
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Other than resetting the PC, when you have system issue, you can go back to the good state by performing system restore from an image backup. Also, when Windows 10 reset stuck happens, you can solve this issue by restoring system to the previous version from a backup if you have one.
When you get stuck on Windows 10 resetting black screen for a long time, if you have a system image file which is created ahead of time to an external hard drive, you can easily restore your computer to the earlier date and ensure your PC runs normally. To restore from image backup, follow the steps below.
When Windows 10 reset fails and the computer cannot boot to the desktop, you can go to WinRE to do the restoration. Navigate to Troubleshoot > Advanced Options > System Image Recovery. Then follow the instructions to perform the recovery.
Solution 6. Clean install Windows
If you do not have an image backup, you have to be prepared to lose the old installation of Windows and have a clean install to get your system to a normal state again. Do not forget to backup Windows 10 PC to USB drive in advance to avoid data loss.
- Download Windows 10 ISO and create media.
- Once you complete creating media. Insert the Windows installation DVD/USB in the DVD ROM and restart your computer.
- Press a specified key (usually F2 or F12) when the computer starts up to boot into BIOS and modify the boot order so that your computer will boot from the installation disk.
When you are asked to select Windows 10 installation type, click Custom: install Windows only.
Preventive measure to protect your computer
As you know, resetting your PC takes it back to factory settings. This means all of your software will be removed.
System issues are easy to happen, for example, the aforementioned Windows 10 reset stuck issue. Once the system issue happens, it will cause much trouble. Some issues will cause data loss forever. You cannot forecast when the disaster will happen to your computer. But you can take preventive measure, that is to create an image backup.
A system image backup can help you solve many system issues. Even you've deleted your C drive, you can still restore it to the previous state. Also, with system image backup, you can save a lot of unnecessary hassle, like reinstalling Windows. Here, I’d like to introduce you a reliable free backup software – AOMEI Backupper Standard. It is a comprehensive backup, restore, clone software, providing you more flexible choices.
Next, we will show you how to create system image backup. Besides, in case your Windows fails to boot in future, you can create bootale USB drive to make ISO bootable file easily and efficiently.
Step 1. Download AOMEI Backupper Standard and open this software. Click Backup, and then System Backup.
Step 2. It will automatically choose source partition for you. Choose another location to store your backup. You’d better not to backup to the same hard drive as the source one.
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Step 3. You can schedule automatic backup Windows by clicking Schedule to set it up. After setting, click Start Backup.
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Tips: Click Options, Scheme to manage more advanced settings.
Conclusion
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That’s all for how to fix the Windows 10 reset stuck problem. Please remember to make a backup for your PC before doing any operation to ensure the data safety.
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To take preventive measure, you can create system image. With the image backup created by AOMEI Backupper, you can restore your computer to the good state whenever disaster happens. You can even restore to dissimilar hardware if you upgrade to AOMEI Backupper Professional. If you still do not have one backup, go ahead and create one. It can help you in many situations.
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If you want to perform system backup & restore on multiple Windows PCs, you could also upgrade to Techinician or Technician Plus edition, and create a portable version of this powerful software on removable device.